SaaS Business Issues FAQs

SaaS Business Issues FAQs - Answers to our most frequently asked questions about SaaS Business Issues

We know that creating a successful business relationship is a function of great communication which is why we have created SaaS Business Issues FAQs. If you need more information about who we are, or how we do business, please contact us directly, or use the simple Contact Us form.

 

Q?

Why is your financial model better than others available in the market or home grown?

A.

There are many reasons why clients choose to use our models and modeling resources:

  1. We are not starting from a blank sheet of paper. We have invested thousands of hours developing an integrated structure and the core modules that become the foundation of the model. Think of our base modeling structure as the bones and skeleton to which we add your custom data, algorithms, and output requirements. This approach provides clients with a professional quality financial model at a competitive cost and in an expedited time-frame.
  2. We have an exceptional financial knowledge base and experience, specifically targeting SaaS and Software businesses. SaaS and subscription software businesses are unique in that their financial measurements and KPIs are different from traditional businesses that measure their performance based on product costs, inventory costs, units sold, etc. We know that key SaaS performance tend to focus our analysis around Monthly Recurring Revenue (MRR), Revenue and Customer Churn, Customer Metrics (LTV, CAC, ratio analysis, months to recover CAC), Cash Flow, Marketing Funnel Metrics, Sales Metrics and more traditional metrics like Gross Margin and EBITDA.
  3. Our models and financial insights have proven results. Over one hundred SaaS and emerging software / technology businesses have successfully used this approach to: gain better insight and control of their business, focus on the real problems and issues, utilize the insight and performance measurements to raise additional capital, and communicate the best information and trends to board members, potential and current investors and management.
  4. We are responsive to your needs with quick delivery (usually 3-6 weeks) at a highly competitive price.
  5. Upon final delivery of our financial model, we ensure that all individuals who use the model will be fully trained in accessing and adjusting model parameters and variables. We want the model to become a key management tool that you own, utilize, and modify as your business needs change.

Q?

What sets you apart from other consultants?

A.

Cordes Consulting is and always will be a client-first business. That is why we build each model, analysis or presentation differently based on specific client needs and specifications. Our team has hands-on experience in operating, investing in, and consulting for SaaS and software businesses. We understand the unique issues facing subscription based software businesses, and are able to leverage our experience to provide unparalleled insights that help clients see a broader perspective and solutions to their business issues. Our clients are thriving today because of our relentless focus, and flexibility.

Q?

What should I look for when choosing a consultant?

A.

Does this consultant specialize in my industry? If you are a SaaS or Software business, then you have unique issues associated with your business model and strategy. These issues are different than most technology based businesses where traditional financial measurements and valuations apply. Our team has significant experience operating, investing in, and consulting for SaaS and software businesses. We understand the problems you are facing.
Can I do this myself? Yes, if you have the right resources, knowledge, and modeling tool sets. Chances are you are missing critical model components or have trouble projecting forward-looking numbers with great accuracy, or just don't have the resources to get the project completed in a short timeline. This is where most clients leverage our resources, knowledge, and experience. We fully guarantee our work and have a long list of successful engagements.
Are you offering a "canned solution" or will the work be specifically tailored to my business problem and needs? Each engagement we perform is unique and specifically tailored the the needs of the client.  We do not have "canned solutions" in search of a problem. We are experienced, knowledgeable professionals who listen before we act, and work collaboratively with our clients. The client must understand everything we do and be able to use the work product after we are done. This is why we are successful.
How Do I Get Started? Simply Contact Us now to begin a free consultation.

Q?

Do you guarantee the quality of your deliverables?

A.

Yes. When we provide a financial model, we always guarantee that the model will be free of "bugs" and fully functional, or we will fix the problem at no cost to the client.

We take great pride in the quality of our work products. As part of the delivery process, we test and validate your model to insure it is fully functional.

Q?

Who owns the final work product?

A.

The final work product is always owned by the client upon completion of the consulting engagement. In addition, Cordes Consulting provides extensive training and transition services that enable a client to modify, change or edit any model or document provided by Cordes Consulting. We want our clients to keep the tools and information about the business current and functioning.

Q?

What are your payment terms?

A.

Projects are typically structured on a project-by-project basis after going through a free consultation. After review of a given project, Cordes Consulting will provide a project consulting rate(s) that will be used to bill hours worked, based on a minimum number of billed hours. The client will be responsible for paying an upfront retainer that is netted out of the base project rate.

Cordes Consulting typically structures projects to be paid on a cash basis, but will consider equity or a mix of equity and cash as an alternative in certain circumstances.

Q?

What are your business terms and conditions?

A.

When a potential client contacts us regarding an engagement, our first step is to listen to the client's needs and problems. We must understand the overall assignment scope and objectives before we can construct a meaningful proposal. If required, we are willing to sign a mutual Non Disclosure Agreement in order to insure the confidentiality of the business information, while we go through the initial evaluation.

Once both parties have a basic understanding of the scope-of-work and objectives, we will generate a proposal, defining the services to be provided, project deliverables, costs, and the terms and conditions.

Our terms and conditions include mutual protections for both parties:

  • Definition of services to be provided and the cost for these services
  • Term of the engagement
  • Ability to terminate the engagement, for any reason, with 14 days notice
  • Consultant to remain an independent consultant and not an employee or representative of client
  • Consultant warrants the quality and functionality of ¬†deliverables, such as financial models
  • Ownership of deliverables -- client owns all deliverables upon the completion of the project
  • Protection of client confidential information -- consultant will not disclose

For a copy of a detailed contract please contact Will Cordes at 513-312-8476 or use our Contact Us email.